Privacy Policy

1. Introduction

1.1 Purpose of the Policy

This Privacy Policy outlines how ByteDine ("we", "us", "our") collects, uses, protects, and shares your personal information when you use our digital dining platform.

1.2 Scope of Application

This policy applies to:

• Website visitors

• Mobile app users

• Restaurant partners

• Individual diners

• All interactions with ByteDine services

2. Information We Collect

2.1 Personal Information

We collect information including:

• Name

• Contact details (phone, email)

• Billing information

• Demographic data

• Location information

2.2 Technical Information

• IP address

• Device information

• Browser type

• Usage patterns

• Interaction data with our platform

2.3 Restaurant Partner Information

• Business registration details

• Menu information

• Operational data

• Financial transaction details

3. How We Collect Information

3.1 Direct Collection

• Account registration

• User form submissions

• Direct interactions

• Customer support communications

3.2 Automatic Collection

• Cookies

• Mobile app tracking

• Server logs

• Analytics tools

3.3 Third-Party Sources

• Payment gateway providers

• Social media platforms

• Publicly available databases

4. Purpose of Data Collection

4.1 Service Delivery

• Personalized dining recommendations

• Order processing

• Customer support

• Platform functionality

4.2 Business Improvements

• Platform enhancement

• User experience optimization

• Product development

• Market research

4.3 Legal Compliance

• Tax reporting

• Regulatory requirements

• Fraud prevention

5. Data Sharing Practices

5.1 Service Providers

We may share data with:

• Payment processors

• Cloud service providers

• Analytics platforms

• Customer support tools

5.2 Legal Requirements

Data may be disclosed to:

• Government agencies

• Law enforcement

• Legal proceedings

• Regulatory bodies

5.3 Business Transfers

In case of:

• Merger

• Acquisition

• Sale of business assets

6. User Rights

6.1 Access and Correction

Users can:

• Request personal data

• Update incorrect information

• Modify account details

6.2 Data Deletion

• Right to request data removal

• Account closure option

• Permanent data erasure

6.3 Consent Withdrawal

• Opt-out of marketing communications

• Limit data processing

• Revoke platform permissions

7. Data Security Measures

7.1 Technical Protections

• Encryption (256-bit SSL)

• Secure cloud infrastructure

• Regular security audits

• Firewall protection

7.2 Organizational Controls

• Access restrictions

• Employee training

• Vendor security assessments

• Incident response plan

8. Cookies and Tracking

8.1 Cookie Usage

• Performance cookies

• Functional cookies

• Analytics cookies

• User preference tracking

8.2 Tracking Technologies

• Web beacons

• Local storage

• Session tracking

• Device fingerprinting

9. Children's Privacy

9.1 Age Restrictions

• Platform for users 18+

• No intentional data collection from minors

• Parental consent mechanisms

10. International Data Transfers

10.1 Data Localization

• Primary data storage in India

• Compliance with local regulations

• Restricted international transfers

11. Updates to Privacy Policy

11.1 Policy Modifications

• Regular reviews

• User notifications

• Effective date updates

12. Grievance Redressal

12.1 Contact Information

Grievance Officer:

• Name: [Authorized Representative Name]

• Email: privacy@bytedine.in

• Address: [Complete Registered Address]

13. Compliance Statements

• Aligned with Information Technology Act, 2000

• Follows Indian data protection guidelines

• Transparent data handling practices

Last Updated: [Current Date] Effective Date: [Effective Date]

14. User Consent

By using ByteDine, you consent to the terms of this Privacy Policy.